Ushur, the market leader in AI-powered Customer Experience AutomationTM (CXA), has announced that its CXA platform is now accessible for insurance companies on the AWS Marketplace. The Amazon Web Services (AWS) AWS Marketplace is a curated digital catalogue that customers may use to locate, acquire, deploy, and manage third-party software, data, and services to create and run their businesses. Customers can access the AWS Marketplace through the Amazon Web Services website. The Ushur platform, which requires no coding, makes it possible for insurance companies to swiftly build and execute automated, customised insurance experiences. AWS Marketplace makes it far simpler than ever before to integrate Ushur into an enterprise’s existing technological stack.
Amazon Web Services (AWS) is already being used by businesses to rapidly and reliably construct technological solutions. Building automated experiences should be as straightforward as utilising them, according to Ushur’s perspective on customer experiences. The expanded availability in AWS Marketplace is simply one more method for enterprise information technology (IT) departments to increase velocity when teaming with Ushur.
According to Bruce Holbert, Head of Global Channels and Partnerships, “AWS Marketplace allows our insurance clients the ability to onboard Ushur using the tools and processes that their IT departments have already authorised, making it even easier to get started with delivering consumer experiences.” “Our time-to-value is now even shorter for AWS Marketplace clients,” the company said in a statement. “As a result, fixing customer experience gaps might be a project for this month rather than one for next year.”
“Enterprises in every sector seek to take advantage of and deploy technological solutions in order to compete on an equal footing with digital-first businesses. “Ushur has created one of the most comprehensive platforms by leveraging artificial intelligence (AI), no-code, and automation to help bridge the gap between automating customer conversations and the resulting back-office knowledge work, in a single platform,” said Simha Sadasiva, CEO and co-founder of Ushur. “Ushur has created one of the most comprehensive platforms by leveraging artificial intelligence (AI), no-code, and automation to help bridge the gap between automating customer conversations and the resulting back- “Ushur adds speed and velocity to the delivery of important business objectives by enabling IT teams with a CX Automation platform,” says the company.
The CXA Platform that Ushur offers gives non-technical citizen developers access to the products and resources that they require in order to significantly improve the engagements that take place between businesses and their customers. In a market in which everyone has access to world-class products built by digital-native enterprises, providing a high-quality customer experience is not just a must but also frequently the deciding factor in whether or not a business will keep its consumers. Now, more than ever, it is critical to provide superior experiences in a way that is both simple and cost-effective.
Beginning this week, Ushur for Insurance will be made generally available through the AWS Marketplace. Please visit ushur.com/platform if you would want additional information regarding Ushur and its no-code platform.
Concerning Ushur
Ushur provides the world’s first artificial intelligence (AI)-powered Customer Experience AutomationTM (CXA) platform, which was purpose-built from the ground up to intelligently automate complete customer journeys from beginning to finish. Ushur is the first system of intelligence of its type, and it was developed with the goal of delivering wonderful and hyper-personalized customer experiences through the speedy resolution of client issues and unified, all-channel involvement. It combines Conversational Automation and Knowledge Work Automation in a cloud-native, no-code SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-EngagementsTM to entire customer journeys. This allows it to digitally transform every aspect of the customer’s interaction with the company, from the point of view of the customer. Ushur’s Customer Experience AutomationTM solutions are currently in production at some of the leading insurance providers across the globe, such as Irish Life, Aflac, Unum, Aetna, Cigna, and Tower Insurance. These solutions have received backing from a number of prominent investors, including Third Point Ventures, 8VC, Aflac Ventures, and Iron Pillar, among others.
